Account Manager

Singapore, Singapore

Job Reference 1244845

Location Singapore, Singapore

Industry IT - Cloud & Infrastructure

Function Sales

Job Type Permanent

Date Added June 25, 2024

Account Manager

Our client is a budding cyber security startup that is looking to expand in APAC. They specialize in network test, monitoring, and assurance solutions to communications service providers, and enterprises segment. 

Responsibilities: 
  • Serve as the main point of contact in all matters related to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships, connecting with key business executives and stakeholders
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Liaise and work between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Key Requirements: 
  • Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Service Manager or relevant role, with knowledge in the IT sector is preferred
  • Critical thinking and problem solving skills
  • Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Strong interpersonal, communication (both verbal and written) and presentation skills

Don’t miss out on this opportunity! 
You may also contact me directly at Donald.maclary@airswift.com 

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