Field Service Engineer - Taiwan

• Provide tier-2 support of application incidents reported through the hospital help desk
• Provide analytical assistance to resolve application incidents, maintenance items, and enhancement requests
• Perform daily monitoring of applications in production use
• Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
• Document workflows
• Implement changes using documented procedures that are compliant with the hospital department's policies and procedures
• Take ownership of low to medium complexity issues and act as a liaison between the hospital end user and other support staff to facilitate resolution
• Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
• Participate in team and cross-team meetings and maintain appropriate meeting records

1x OT Network Engineer

• Location: Chinchilla QLD (15/13 Roster)
• The company: Major O&G Operator
• Benefits: Competitive rate with long-term prospect
• Indicative assignment length: Initial 16-month contract (subject to agreement) 

The Company

Our client is an ASX-listed major industry player based in the CBD. Due to the demand from ongoing projects, they are looking for an experienced individual to join their business on a contract to work in an operational technology focused role.

The Role

This position will be responsible to provide technical support to ensure the functionality, maintenance, and integrity of all process control network systems and infrastructure within the operations environment.

Ideal candidates should have relevant experience in Operational Technology, Network Management and Operations and IT Infrastructure with core knowledge of cyber security, networking (experience in Industrial Switches will be a plus). Experience in Operational Technology (OT) and Process Control Network (PCN) with Oil & Gas operations will be vital for this position.

Responsibilities

• Design and oversee complex network configurations from proposal to completion, focusing on improving reliability to enhance production or operational efficiency.
• Collaborate with the relevant key stakeholder to ensure effective, reliable, and secure communication between control systems.
• Serve as the operations focal point for specialist network communication configuration and troubleshooting.
• Coordinate with contractors to ensure the development and review of fit-for-purpose designs.
• Assist the maintenance and reliability teams in establishing maintenance strategies, and review/approve engineering contractor design documents, studies, and specifications.
• Provide technical support for telecom service contracts and work with demand managers to maximize contract value.
• Support the implementation of network solution architecture, network monitoring, systems integration, and the design and delivery of communication systems to ensure the safe and effective operation.
• Provide on-call support outside of normal working hours, as needed.

Requirements

You will be an experienced engineer, ideally with a minimum of a Bachelor’s Degree in Information Technology or related field with 5 years of relevant experience in the energy industry.

It is expected that you can demonstrate significant experience working in an operational technology role with high level expertise working with Process Control Networks (PCN) in resources sector company. Additionally, these experiences below will be vital:

• Extensive experience in network configuration and deployment within oil and gas operations, maintenance, and projects.
• Experience with the full project life cycle, from concept development through execution and operation, with an understanding of factors impacting total cost of ownership.
• Over 5 years of combined experience in systems design, in-house engineering, field delivery, commissioning, maintenance, and full project lifecycle completion across varying technical complexities and scales.
• In-depth expertise in configuring network switches, firewalls, routers (Dual MPLS Nodes), system network architecture, VPN, and PCN networks.
• Strong knowledge of core networking protocols (IP, routing protocols, switching protocols) and infrastructure troubleshooting.
• Proficiency in administering network management servers (ESXi host, VMware, MS Server).
• Experience in installing and configuring Network Management Systems such as SolarWinds, GE Pulsenet, etc.
• Skilled in LAN and WAN configuration and management.
• High-level understanding of gas production, LNG processes, third-party system integration, and familiarity with telecom and networking systems using major vendors and protocols.
• Direct experience with major oil & gas companies in well production, processing, field compression, transmission, and storage facilities.
• End-user and customer experience in engineering organizations within the oil & gas and power generation industries.
• Knowledge of compliance regulations from local and state authorities.
• Strong ability to work effectively within multi-functional teams and interface with diverse internal and external stakeholders across various locations.

Please apply through the link or send your CV to muhamad.hafizi@airswift.com.

For more details on roles we have available please call 08 6187 5421.

Airswift is an international workforce solutions provider.  With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled. 

By joining Airswift's community you gain exclusive access to our candidate portal 'Airswift Digital'. First release features include early notification of upcoming assignments via automated matching, access to our digital timesheet portal and exclusive access to content designed to support you career development. 

At Airswift, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.