Responsibilities:
- Perform a variety of administrative and clerical activities as determined by each specific function.
- Provide services to Aramco Services Company (ASC) and Saudi Aramco (SAO) employees, management, or candidates in North America.
- Respond to student and trainee inquiries via email and phone, and open tickets for each request.
- Maintain daily contact with SAO and ASC employees to answer administrative questions, schedule activities, obtain information, and route inquiries.
- Collect receipts and generate expense reports.
- Assist in onboarding orientation.
- Provide information regarding administrative procedures in the respective area.
- Coordinate administrative activities between respective areas.
- Sort, collate, and assemble information packets and brochures.
- Assist in preparing comprehensive and miscellaneous reports.
- Perform logic checks on data, review for accuracy, and make corrections as needed.
- Perform other duties as assigned.
Qualifications:
- High School Diploma or equivalent, plus additional specialized courses or an associate’s degree in a related field. Bachelor’s degree in Human Resources, Business Administration, or a closely related field preferred.
- Ability to effectively interact and communicate with all levels, including management, both internally and externally.
- Demonstrate excellent interpersonal and telephone communication abilities to handle sensitive and confidential situations and inspire trust.
- Capable of working in a fast-paced environment, handling multiple competing tasks and demands, and working effectively with interruptions.
- Independently research and respond to inquiries, including those elevated by others, ensuring timely follow-up and resolution.
- Strong verbal and written communication skills, including good vocabulary, grammar, and the ability to independently compose written communications and develop reports and presentations.
- Attention to detail and commitment to high-quality work.
- Proficient in business reporting and presentations.
- Typically, at least eight (8) years of progressive experience in Human Resources or a related field.
- Experience in an administrative position using advanced administrative skills.
- Internal experience preferred.
- Must be able to comprehend and communicate accurately, clearly, and concisely in English.