IT Business Analyst
São Paulo, Brazil
Job Reference 1248029
Location São Paulo, Brazil
Industry IT - Software Engineering
Function IT & Telecoms
Job Type Permanent
Date Added November 21, 2024
As a Business Analyst you will be an inquisitive and strategic thinker who seeks to not only understand the root cause of a business or end user problem/opportunity, but to understand the drivers, asking the right questions at the right time. You will act as a critical friend, collaborating with and enabling stakeholders to make informed decisions based on sound analysis. .
You will work within the Business Analysis Service Framework to deliver a range of services that support the business in IT enabled change. You will also be encouraged to help support the continual progression of the Business Analysis Service, acting as a champion for it, fostering new relationships to build and grow its use and suggesting new ways of working to ensure it remains aligned to the needs of the business.
JOB RESPONSIBILITIES
Undertake analysis to understand how a business area works, considering the people, organization, processes, information, data and technology
Identify and elaborate user and business needs to enable effective design, development and business change
Ensure new solutions and services meet business and user needs, and are aligned with organizational goals
Understand any business and policy constraints that need to be considered, and assess the implications
Identify areas for improvement, explore feasible options, analyze the effects of change and define success measures
Take ownership for improving your own knowledge of business analysis, methods and tools and play an active role within the BA practice and wider community in sharing knowledge and supporting other members
JOB QUALIFICATIONS
Higher Education
Advanced English (required)
Experience working with systems integrators
Experience working with software development tools, such as Azure DevOps, to gather and manage requirements.
Experience in sales-related processes, this covers CRM (Salesforce), ERP (Oracle) and subscription management (Zuora).
BCS Diploma in Business Analysis
IIBA Certified Business Analysis Professional
ABOUT AIRSWIFT
Airswift serves as a strategic partner to our clients in STEM industries. We offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries. With 800 employees in over 60 offices worldwide, 7,000 contractors and a candidate database of 1.5m specialists, our geographical reach and pool of available talent, experience and expertise is unmatched in the industry. We are proud to serve as a trusted advisor to clients looking to expand their operations internationally and offer employer of record services, payroll outsourcing, as well as HR consulting.
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As a Business Analyst you will be an inquisitive and strategic thinker who seeks to not only understand the root cause of a business or end user problem/opportunity, but to understand the drivers, asking the right questions at the right time. You will act as a critical friend, collaborating with and enabling stakeholders to make informed decisions based on sound analysis. .
You will work within the Business Analysis Service Framework to deliver a range of services that support the business in IT enabled change. You will also be encouraged to help support the continual progression of the Business Analysis Service, acting as a champion for it, fostering new relationships to build and grow its use and suggesting new ways of working to ensure it remains aligned to the needs of the business.
JOB RESPONSIBILITIES
Undertake analysis to understand how a business area works, considering the people, organization, processes, information, data and technology
Identify and elaborate user and business needs to enable effective design, development and business change
Ensure new solutions and services meet business and user needs, and are aligned with organizational goals
Understand any business and policy constraints that need to be considered, and assess the implications
Identify areas for improvement, explore feasible options, analyze the effects of change and define success measures
Take ownership for improving your own knowledge of business analysis, methods and tools and play an active role within the BA practice and wider community in sharing knowledge and supporting other members
JOB QUALIFICATIONS
Higher Education
Advanced English (required)
Experience working with systems integrators
Experience working with software development tools, such as Azure DevOps, to gather and manage requirements.
Experience in sales-related processes, this covers CRM (Salesforce), ERP (Oracle) and subscription management (Zuora).
BCS Diploma in Business Analysis
IIBA Certified Business Analysis Professional
ABOUT AIRSWIFT
Airswift serves as a strategic partner to our clients in STEM industries. We offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries. With 800 employees in over 60 offices worldwide, 7,000 contractors and a candidate database of 1.5m specialists, our geographical reach and pool of available talent, experience and expertise is unmatched in the industry. We are proud to serve as a trusted advisor to clients looking to expand their operations internationally and offer employer of record services, payroll outsourcing, as well as HR consulting.
This position will support the core functions of hospitals' and health systems' electronic health record (EHR) applications to enable cost-effective, high-quality, efficient and safe patient care. The ideal candidate will analyze electronic health record (EHR) systems, including specification gathering, configuration, testing, modification, activation and ongoing support.
JOB RESPONSIBILITIES
- Provide tier-2 support of application incidents reported through the hospital help desk
- Provide analytical assistance to resolve application incidents, maintenance items, and enhancement requests
- Perform daily monitoring of applications in production use
- Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
- Document workflows
- Implement changes using documented procedures that are compliant with the hospital department's policies and procedures
- Take ownership of low to medium complexity issues and act as a liaison between the hospital end user and other support staff to facilitate resolution
- Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
- Participate in team and cross-team meetings and maintain appropriate meeting records
Advanced English
Bachelor's degree in any of the following areas:
- Management information systems
- Health information management
- Computer information systems
- Computer Science
- Computer Engineering
- Information Technology
- Business Administration
- Finance
- Mid-level Microsoft Office skills
ABOUT AIRSWIFT
Airswift serves as a strategic partner to our clients in STEM industries. We offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries. With 800 employees in over 60 offices worldwide, 7,000 contractors and a candidate database of 1.5m specialists, our geographical reach and pool of available talent, experience and expertise is unmatched in the industry. We are proud to serve as a trusted advisor to clients looking to expand their operations internationally and offer employer of record services, payroll outsourcing, as well as HR consulting.
Based in Kuala Lumpur, Malaysia
This is an exciting opportunity to be a strategic leader to help a budding IT Services and IT Consulting set up operations in Malaysia with lofty expansion plans within the region. The candidate should have the will to disrupt the new niche on the market. As a plus will be a good c-level networking among local manufacturing companies in Malaysia.
Requirements:
- Proven experience as a manager (c-level as a plus)
- Strong understanding of corporate finance and government reporting
- In-depth knowledge of corporate governance
- Fluent in English
- Good communication skills
- Good organizational and administrative skills
- Entrepreneurial mindset (as a plus)
- Problem-solving skills
- Local company issues (accounting / budgeting / financial and tax reporting)
- Company HR policy + enrollment processes / salary payout / travel planning
- Company compliance (GDPR, trademark, customer policy, employee policy)
- Communication with customers / suppliers in order to sign the contracts
- Communication with a bank (bank account management)
- Communication with local professional community (Communication with a local government)
- Administration issues (office rent / employees’ accounts / company accounts’ passwords / laptops and device ensuring, travel costs)
- Local office issues (office manager supervising in order to have a clean and presentable office, internet access, food)
- Local company LinkedIn account
- Local company website content management
For further information please apply with your updated CV or email Donnie Maclary at donald.maclary@airswift.com
At Airswift we care deeply about equity, diversity and inclusion and we actively seek talent from diverse and underrepresented groups. Please do send your CV to us if you meet most, but maybe not all of the reuqirmtns.