Our client is seeking a Rental Fleet Dispatcher to work within their facilities located in Midland, TX for a 2-year assignment (with the possibility of extension depending on performance).
Under the guidance of the Division’s Supply Chain Manager, and in direct support of the Supply Chain Lead, the EOG Supply Chain Dispatcher will be responsible for supporting all operations in fulfilling equipment requests from EOG consultants. This position requires attention to detail, extensive multitasking/prioritizing skills as well as a large amount of data entry.
Job duties include, but are not limited to the following areas of responsibility:
- Dispatcher will be responsible for answering phones /emails/texts for equipment requests and coordinating the equipment out to location in a timely manner.
- Dispatch emails will be sent out for each request with proper documentation to each vendor.
Duties include but are not limited to the following areas of responsibility:
- Being able to Proactively address problems and find solutions.
- Contacting Vendor to address issues
- Keeping POC’s updated on solutions
- Reporting ALL major issues to direct Supervisor.
- Documenting and verifying information on email threads**
- Keeping Live Boards of current locations and equipment assigned to those locations. Updating Dispatch log live to track all assets on rent to EOG
- Additional Duties: Obtaining a weekly On Rent Report from Vendors:
- Comparing units on vendors reports to our records
- Investigating direct calls from EOG consultants
- Tracking quantity and longevity of vendors rentals on EOG locations
- Contacting and assisting vendors if there is any discrepancy in reports to ensure all assets are being billed accurately.
- Coding Invoices, ensuring and verifying accurate charges with vendor’s submitted rates.
Rotation will be one week on dispatch and two weeks administrative support.
