Senior Customer Support Executive
Singapore , Singapore
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Job Reference 1235189
Location Singapore , Singapore
Industry Aerospace
Function Sales
Job Type Permanent
Date Added December 27, 2023
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Overview
We are currently recruiting experienced B2 (Avionics) Licenced Aircraft Maintenance Engineers to work for a leading GA maintenance specialist, servicing a range of private charter and government operators. You will be responsible for performing avionics maintenance, repairs, and inspections to ensure aircraft meet airworthiness standards.
Full type training will be provided to the successful candidate.
Locations- Melbourne, VIC and Perth, WA
Duration- Permanent
Salary- $140 ,000 + Super
Benefits- Annual Bonus, Annual Salary Increase, Annual Type Course Training
Relocation- Interstate relocation package if required (from within Australia only)
Responsibilities
- Perform scheduled and unscheduled maintenance, inspections, and repairs on avionics systems (e.g., navigation, communication, radar, autopilot systems) in compliance with regulatory requirements.
- Diagnose, troubleshoot, and resolve technical issues on electrical and avionics systems.
- Work closely with engineering and flight operations teams to ensure timely and efficient aircraft maintenance.
- Adhere to all safety standards and regulations, including company policies, CASA requirements.
- Supervise unqualified maintenance personnel, mentoring junior team members
- Participate in aircraft recovery when necessary
- CASA Part 66 B2 Licence
- Be able to obtain Airport Security Identification Card (ASIC)
- Drivers licence
- Type rated on aircraft such as Cessna, Pilatus, Piper, King Air
- Full Australian working rights – must have current Permanent Residency or Citizenship
- Working for one of the world’s leading aviation companies!
- Competitive salary and benefits package incl. yearly training, bonuses and salary increases
- Professional development opportunities, including ongoing training and certifications.
- Access to state-of-the-art maintenance facilities and equipment.
Please contact michael.ogborne@airswift.com or 0448 220 849
The Repair Engineer is responsible for the inspection, maintenance, repair, and preparation of temperature-controlled containers used in Air Cargo Charters.
This role requires hands-on technical skills in maintenance, repair, and troubleshooting, along with a commitment to safety and quality.
Key Responsibilities:
- Receive, inspect, and release containers; perform routine preventative maintenance and service to ensure optimal operation.
- Repair or replace defective parts, troubleshoot equipment issues, and perform testing of containers.
- Safely use hand and power tools, measuring instruments, and electrical testing devices.
- Clean containers (inside and out) and prepare them for outgoing shipments.
- Complete work orders accurately and understand maintenance documentation and procedures.
- High School Diploma (Diploma scuola secondaria di secondo grado)
- 2+ years of practical, hands-on experience in aviation maintenance, general maintenance, electrical, or refrigeration (Certifying Staff experience preferred)
- EASA Part 145 certification or equivalent maintenance qualification or Certified Staff Certification in Aviation Certification
As a Senior Associate, you will be actively engaged in all stages of consulting engagements, from initial research and proposal development to final implementation. From the outset, you’ll join project teams, working closely with clients on-site, sharing insights, solving complex problems, and providing tailored solutions in procurement, supply chain management, business process optimization, and technology integration. This role offers the opportunity to enhance your project management, client relationship, and communication skills.
JOB RESPONSIBILITIES
- Data Gathering and Analysis: Collect and analyze client data, market trends, and procurement processes to inform strategic decision-making.
- Proposal Development: Contribute to the generation of proposals and lead specific client and analyst teams in developing tailored procurement strategies.
- Strategic Recommendations: Develop actionable recommendations for clients and support the implementation of procurement strategies that align with their business objectives.
- Thought Leadership: Participate in the creation of intellectual capital, contribute to industry publications, and play a role in mentoring new consultants.
- Client Interaction: Collaborate closely with senior management and clients to develop customized procurement proposals, ensuring they meet client-specific needs.
- Deliverable Creation: Analyze client spend data and create detailed deliverables that drive the success of procurement projects.
- Supplier Engagement: Introduce suppliers to the client’s procurement needs, eSourcing processes, and reverse auction technology, fostering strong supplier relationships.
- Client Service: Understand and anticipate client needs to deliver seamless and exceptional service throughout the engagement.
- Business Development: Support business development activities by identifying new opportunities and assisting with proposal development and client pitches.
- Corporate Communications: Collaborate with the Corporate Communications team to enhance the visibility and awareness of our procurement services.
- Sales Support: Work with senior management to develop and refine sales tools and materials that effectively communicate our value proposition to key clients.
- Bachelor’s degree in business, Finance, Engineering, or a related field. A master’s degree or relevant certifications is a plus.
- Strong experience of consulting experience in a top consulting firm or a combination of consultancy and industry experience in procurement, supply chain or a related field, with a focus on strategic sourcing and contract negotiation.
- Strong understanding of industry trends and markets.
- Proven track record of successfully managing procurement projects and delivering cost savings.
- Excellent negotiation and communication skills, with the ability to influence stakeholders at all levels.
- Strong analytical skills, with the ability to interpret complex market data and develop actionable insights.
- Proficiency in MS Office Suite: including Word, PowerPoint, and Excel (ability to create formulas and to analyze data)
- Ability to work independently and manage multiple projects simultaneously.
- Strong organizational and project management skills, with attention to detail.
- Language proficiency in English. Portuguese is a plus.
- Flexible to travel to client’s site as required