Service Engineer

Singapore, Singapore

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Job Reference 1248352

Location Singapore, Singapore

Date Added October 17, 2024

We are currently partnering with a leading multinational corporation in the semiconductor front-end equipment manufacturing industry to expand their service engineering team in anticipation of the coming ramp up. This company is well-known for its employment stability and high levels of employee satisfaction, both of which are vital in the dynamic semiconductor industry. I’m excited to share that we have been exclusively awarded paid assignments to fulfil the mandates for 10 Service Engineers.

Responsibilities:

Perform onsite installations, implement continuous improvement programs, conduct parts overhauls, and carry out preventive maintenance, modifications, and repairs on equipment.
Troubleshoot and resolve technical issues related to semiconductor equipment and systems, including computer systems, complex software, and networked or wireless systems.
Coordinate logistics and communicate with customers on equipmentrelated issues.
Address customer complaints and provide timely solutions to resolve their concerns.
Report common customer complaints to management to facilitate future improvements.
Monitor product performance and deliver regular update reports and feedback on customer service requests.

Requirements:

Minimum a Degree or Diploma in Electrical/Electronic/Mechanical/Mechatronic Engineering with at least 2 years of field engineering experience within the semiconductor equipment or machinery space.
Excellent communication and interpersonal skills to interact with customers and stakeholders across all levels.
A highly motivated individual capable of working independently with minimal supervision.

Benefits:

Strong employer branding with good job security.
Attractive compensation and employees’ benefits
New expansion role with visible career prospect.

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At Airswift, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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