How recruiters can improve diversity in the tech industry

Talent Acquisition Technology
Charlotte Bosley-Plumb

By Charlotte Bosley-Plumb
October 10, 2024

Updated
October 10, 2024

0 min read

The tech world is buzzing, but there is a lack of diversity

Acting as a bridge between talent and opportunity, tech recruiters have the unique power to turn the tide on the diversity deficit holding the industry back. By seeking a broader range of candidates, recruiters can create a more inclusive culture in the workplace and challenge existing hiring norms.

Despite good intentions, the tech sector is still playing catch-up regarding the fair representation of many different groups, including genders, ethnicities, and those of varying socio-economic backgrounds.

Bridging this gap is not merely a tick-box exercise; it's an opportunity to unlock innovation and connect with a global audience.

This article covers strategies to bridge the diversity gap and the benefits of a diverse workforce.


What is the tech diversity gap?

The disparity in the representation of various genders and ethnicities goes beyond a superficial issue; it is a deep-rooted problem that requires urgent attention and action. 

It refers to the underrepresentation of certain groups, including women, people of color, and individuals from lower socioeconomic backgrounds, in the technology sector.

Despite years of efforts to bridge this gap, statistics show a stark imbalance. For example, according to the US National Center for Women & Information Technology, women constitute only 26% of the tech workforce.

Similarly, people of colour are significantly underrepresented, holding only about 22% of IT industry roles. Understanding and addressing this gap is essential for fostering a more inclusive and equitable tech industry.


Industry data on diversity

Two women engineers discussing server maintenance in a data center, highlighting diversity in tech roles
Source: SeventyFour via Canva.com

Recent data has been shedding light on this diversity gap. Studies and reports highlight the underrepresentation of women and individuals from ethnic minority backgrounds, particularly in senior-level technical and leadership positions.

Only 27% of tech roles in the United States were held by women, and just 3% and 2% are held by Black Women and Hispanic American/Latina women, respectively. Where pay is concerned, research shows that women in Silicon Valley earn 84% of what their male counterparts make.

The gap is even larger for ethnic minorities. 25% of tech workers in the UK belong to ethnic minority groups, compared to 20% reported last year. While this is a small improvement, ethnic diversity almost doubles in senior-level roles, from 25% to 13%.

According to Pew Research, the US tech sector comprises 67% Caucasians, 13% Asian Americans, 9% African Americans, and 8% LatinX Americans. Only 3% of tech workers are Native Americans, Native Hawaiians, and Pacific Islanders.


Historical context and systemic issues

The roots of this diversity gap extend far beyond the confines of the industry itself. This issue is deeply embedded in historic and systemic practices that have long enabled inequality.

Educational disparities, biased hiring practices, a lack of representation, and even outright discrimination have all played a part in shaping the current landscape.

To truly address the diversity gap, we must delve into these aspects, challenging the status quo and dismantling the barriers that have hindered progress for far too long. It is a journey that requires introspection, commitment, and a relentless pursuit of equality.


Address and challenge unconscious bias in the hiring process

Unconscious bias refers to unconscious attitudes or stereotypes that subtly influence decisions, including in recruitment.

These biases can lead to homogenous workforces by affecting hiring processes without conscious intent. Acknowledging and addressing implicit bias is the first step to fostering a more inclusive workplace.

Tackling unconscious bias requires a multifaceted approach—awareness, education, and unbiased technologies. Recruiters must focus on both personal development and refining hiring procedures.

This means challenging preconceived notions and committing to fair, unbiased practices to promote diversity and inclusion.

Recruiters must be willing to scrutinise their beliefs and attitudes, recognising that bias is a universal human condition, not a personal flaw. This process involves:

  • Regular training: Regular training sessions on unconscious bias helps keep the issue at the forefront of recruiters’ minds, providing them with the tools needed to identify and counteract their biases.

  • Seeking feedback: Encouraging feedback from colleagues and candidates can provide valuable insights into potential areas of bias, helping recruiters to see their actions through the eyes of others and adjust their behaviour accordingly.

  • Mindfulness practices: Incorporating mindfulness practices into the daily routine can enhance a recruiter’s ability to remain present, conscious, and objective.

Best practices for fair hiring processes

Diverse panel interview session, fostering inclusion in tech recruitment.
Source: Fahroni via canva.com

Tech recruiters must take tangible steps to ensure hiring processes are as unbiased as possible. Here are some ways a recruiter can achieve this:

  • Structured interviews: Implementing structured interviews, where every candidate is asked the same set of questions in the same order, helps to ensure that each person is assessed based on the same criteria.

  • Blind recruitment: Utilising blind recruitment practices, where identifiable information is removed from resumes and applications, can further level the playing field, ensuring that candidates are evaluated solely on their skills and experience.

  • Diverse hiring panels: Assembling diverse hiring panels can provide a range of perspectives, helping to counteract individual biases and leading to more balanced hiring decisions.

  • Data-driven decision-making: Encouraging a data-driven approach to recruitment ensures that decisions are based on objective criteria rather than subjective impressions.

  • Removing biased language in job ads: Review job advertisements for biased language. Gendered words like "rockstar" or "ninja" can deter diverse applicants. Instead, use clear, inclusive language focusing on skills and experience to make the role more accessible to everyone.

Leverage recruitment technology

Recent advancements in recruitment technology are pivotal in reshaping the future of staffing.

If it can be unbiased, recruitment technology, such as AI-driven applicant tracking systems (ATS), has the potential to revolutionise the hiring process.

These systems ensure candidates are evaluated based on their skills and experience rather than unconscious biases.

However, ensuring these technologies are free from biases is imperative, necessitating regular audits and updates to maintain their integrity and effectiveness.

Confronting implicit bias head-on and embracing unbiased recruiting practices is the first step towards cultivating a diverse tech industry.


Build a diverse talent pipeline

When hiring managers prioritise building a diverse team, they contribute to a more inclusive and dynamic workplace culture.

For tech employers, creating a diverse talent pool means taking a fresh approach to recruitment. This involves using various communication strategies to reach professionals from different backgrounds and experiences.

Tech recruiters play a vital role in this process. They’re the connection between candidates and future employers, encouraging individuals with diverse perspectives to step forward and apply.

Here is a list of the ways recruiting agencies can do this:

  • Enrich your network: Tech recruiters can expand their reach by connecting with professional groups and associations that cater to underrepresented communities in the tech industry.

  • Host inclusive meetups: Organise or participate in job fairs designed to attract diverse technology professionals from all backgrounds.

  • Leverage social media: Utilising social media platforms to advertise a job vacancy offers a wider reach within your digital community. Crafting a job description that resonates with a diverse audience will be essential.

  • Implement blind recruiting practices: Adopting blind recruitment practices, where personal information is anonymised, ensures that candidates are evaluated solely on their skills and experience, not their background.

  • Provide mentorship programs: Establishing mentorship programs that connect underrepresented talent with experienced professionals in the field can foster a sense of belonging and encourage more diverse candidates to pursue tech jobs.

  • Encourage employee referrals: Encouraging existing employees to refer a candidate from their digital network can help build a more diverse talent pool.

  • Continuous learning and training: Training recruiters on diversity best practices ensures they can make fairer hiring decisions.

Importance of matching a candidate with a suitable vacancy

Matching people with the right job is crucial, not only to the success of the placement but also for enhancing diversity in the workplace. Flexible working options, including remote working, are significant factors.

These options make positions more accessible to various groups, including women, people with physical limitations, and neurodivergent individuals.

For neurodiverse individuals, finding a match with companies open to making accommodations and fostering a culture of understanding is vital. This ensures that they can thrive in their work environment, bringing with them their unique skills and perspectives.


Gaining insights through practical application of recruiting practices

A strategic yet hands-on approach is one of the quickest ways technology recruiters can identify the best strategies for fair and unbiased hiring. Working directly with a diverse range of candidates and companies enables recruiters to gain valuable hands-on experience.

Each interaction is a chance to learn, helping them understand more about inclusive recruitment.

Feedback helps recruiters improve their methods, keeping them effective and relevant. This approach allows recruiters to better meet the needs of talented people from all backgrounds while keeping up with the fast-paced nature of the tech world.

Ultimately, this commitment to learning and adapting helps refine a recruiter's skills, contributing to the broader goal of increasing diversity and inclusion in tech.


Supporting underrepresented professionals

Navigating the tech industry can be daunting, especially for professionals from underrepresented backgrounds.

Companies can exercise their commitment to levelling the playing field by participating in programmes designed to uplift these individuals.

Across the tech landscape, numerous initiatives aim to provide support, education, and work opportunities to those who might otherwise be overlooked. These programmes range from coding boot camps and mentorship schemes to network events specifically tailored for women, people of colour, and other minority groups.

By creating spaces where under-represented talent can thrive, the industry takes a significant step toward diversifying its workforce.


The role of recruiters in mentoring and advocacy

Beyond the traditional role of matching a candidate with the right vacancy, a recruiter can also serve as a mentor and advocate, offering guidance, sharing insights, and opening doors for candidates at a disadvantage in their career journey.

Building trust and understanding the unique challenges that underrepresented talent face, is key to addressing these issues.


The benefits of a diverse tech workforce

Research consistently shows that diversity in the tech sector drives significant benefits. Diverse teams—across ethnicity, gender, and background—enhance creativity and innovation, leading to higher performance. For example, Boston Consulting Group found that companies with diverse management see 19% higher revenues due to innovation. At the same time, McKinsey reports that gender-diverse teams are 25% more profitable, and ethnically diverse teams 36% more profitable.

Bar chart showing the financial impact of gender and ethnic diversity from 2014 to 2019, highlighting top quartile companies outperforming bottom quartile companies Source: Mckinsey

Tech leaders must prioritize diverse teams to stay competitive. A workforce with varied perspectives solves complex problems, particularly in STEM jobs. Entry-level positions also benefit from diverse talent, fostering creativity and helping companies better serve global customers.

Neurodiversity plays a crucial role in driving innovation. Individuals with conditions like autism, ADHD, dyslexia, and dyspraxia bring unique problem-solving skills and creativity that can significantly boost team performance. A supportive work environment is key to unlocking their potential. For instance, HPE's neuro-inclusive teams are 30% more productive thanks to their focus on neurodiversity.

Ultimately, embracing diversity is a strategic advantage. Companies that prioritize inclusivity attract top talent, innovate faster, and adapt more effectively, positioning themselves to lead in the competitive tech landscape.

Robust problem-solving

The merging of varied perspectives sparks creativity and strengthens problem-solving capabilities. Research from Harvard Business Review highlights that cognitively diverse teams are quicker at problem-solving.

A diverse workforce becomes an invaluable asset in the tech world, where complex problem-solving is a daily demand.

Cultivates a global mindset

In our interconnected global economy, having a workforce that understands different cultures is a significant competitive advantage.

A diverse workforce is better positioned to connect with a global customer base, understanding their unique needs and tailoring products and services to suit diverse preferences.

Improved workplace engagement, retention, and culture

Diversity and inclusion efforts contribute significantly to a positive organizational culture. Employees feel valued and included, leading to higher job satisfaction, better performance, and lower turnover rates.

Tech companies, known for their competitive hiring environments, can leverage diversity as a strategic advantage to attract and retain top talent.

Improved financial performance

Boosting financial performance is a tangible benefit of fostering diversity within a company. The relationship between a diverse workforce and enhanced financial outcomes has been extensively researched and established.

A report by McKinsey & Company reveals that companies in the top quartile for gender diversity on executive teams were 25% more likely to have above-average profitability than companies in the fourth quartile.

According to the same report, ethnic and cultural diversity offers even greater advantages, showing that companies with ethnically diverse executive teams are 36% more likely to outperform their peers in profitability.

This substantial increase highlights the unique value that cultural diversity brings, driving innovation and financial success.

These findings make it abundantly clear that investing in diversity is not just a moral obligation but a smart business strategy. Cultivating a diverse and inclusive workforce benefits equality and the bottom line.


Hire diverse tech talent with Airswift

Let’s face it, the tech world has a diversity problem. But as tech recruiters, we have the power to influence.

Technical recruiters can support underrepresented talent and the many tangible benefits of having a diverse workforce. Data-backed evidence proves the positive impact on companies’ performance and innovation capabilities.

We invite companies and tech professionals to engage with us, leverage our expert recruitment services, and join us our mission to create a more inclusive and innovative technology industry. 

If you are looking for jobs in the technology sector, visit our job board and contact a recruiter today.

 

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